We love well-behaved children and encourage parents to use their best judgement when bringing children to Nantucket. We have cribs, a pack & play, and even a section in our garden for your little one to plant a flower!
The Town of Nantucket does not allow smoking in public places. The Nantucket Resort Collection complex is completely non-smoking, including gardens and decks.
We think all good dogs deserve to come to Nantucket! We welcome pets of all sizes with treats and belly rubs. There is a $175 per-stay (not per night) pet-fee. This includes a VIP welcome amenity, bed, bowls, and access to our Pet Concierge which can arrange walking services and pet grooming recommendations. We kindly ask that pets are not left unattended in the room, in the event your pet causes a guest-disturbance and we can not immediately reach you – an additional $300 pet fee will be added to your folio.
Check-In / Check Out
Check-in time at our Nantucket hotel is 3 PM. If you should arrive earlier, we will make every effort to accommodate you when possible. We will gladly store your luggage until check-in time. Check-out time is 11 AM.
Rates, Taxes & Gratuities
Rates do not include an 11.7% Massachusetts room occupancy tax and are subject to change without prior notice. Gratuities for the chambermaids are not included in the room rate.
In the summer, we generally require a three-night minimum during the weekend and a two-night minimum during the week. Minimum stays may also apply at other times of year. Call for details, as smaller slots are often available.
A deposit equal to the first three nights lodging, or 50% of any stay longer than six nights, is required to confirm reservations. The balance is due before departure.
For all cancellations, regardless of circumstance, a 10% service charge will be retained by Nantucket Resort Collection. For cancellations made within 30 days of your scheduled arrival, you will be held financially responsible for your entire reservation. Changes of reservation date or early departure are treated as cancellations and carry the same fee. You are, however, always welcome to send a friend or a family member in your place. Because we are a small hotel, cancellations affect us significantly, therefore we must abide by our policy in all circumstances.
We realize that cancellations are often beyond your personal control. For this reason we recommend purchasing travel insurance for peace of mind. The Veranda House will be happy to supply your travel insurance company with any needed documentation regarding our policy and about your reservation. For insurance information please visit: www.insuremytrip.com
Groups and Group Cancellations
We reserve the right to limit event/group reservations in order not to impact the experience of our returning guests.
Group reservations consisting of four (4) or more rooms are subject to our normal cancellation policy as stated above except that a 30 day cancellation notification is required.
There is a $35 nightly charge for a third room-occupant.