FAQS

    • How far are the properties from each other?

      Chapman is located on the corner of Step Lane & North Water Street.

      Regatta Inn, located on Centre Street, is about a 4 minute walk to Chapman.

      Sherburne Inn, located on Gay Street, is a 4-minute walk as well.

    • What is the difference between each of the properties?

      Chapman was renovated in the spring of 2020 and evoke a beach minimalist vibe with a cooling palate of blues and white – the perfect space to clear the mind and live your best Nantucket life. Safely relax in our gardens, around our firepit, or with a game of corn-hole. Wholesome family fun!

      The Regatta Inn is our modern approach on the timeless Nantucket bed & breakfast experience. Enjoy designated Regatta Inn staff, beautiful gardens, and a three-season conservatory. Experience Nantucket’s newest guestrooms with our brand new six-room addition featuring all king beds.

      The Sherburne Inn once the headquarters of the Atlantic Silk Company has been reimagined for the 2022 season. Stunning patterns from Schumacher and Thibaut are paired with refinished antique furniture and fully renovated bathrooms with subway tile and glass enclosed showers bring new life into this iconic property. Enjoy breakfast each morning in the downstairs parlor and unwind in the evening in our upstairs salon and reading nook. Signatures of the Nantucket Resort Collection include Matouk bedding, Frette towels & robes and a stunning private garden tended by our in-house gardener. Enjoy a dedicated innkeeper and housekeeper, on-hand to deliver a personalized authentic Nantucket experience.

    • Where do I check-in?

      Guests staying in Chapman House will arrive at 20 N Water Street.

      Guests staying at The Regatta Inn will arrive at 78 Centre Street.

      For Sherburne Inn, the address is 10 Gay Street.

    • How far are you from the ferry?

      Guests arriving on the Hyline, Steamship Authority, and Seastreak ferries will find our location central and easily walkable. With bags, the walk to Chapman is about 10 minutes, and Regatta Inn 15 minutes. You’ll cherish every minute of it – we swear. Taxi cabs are readily available in town, should you choose not to walk.

    • Check-In Time?

      Check-in is officially at 3, if you plan on arriving early – we will welcome you with open arms and happily store your bags, prioritize your room with housekeeping, and alert you the moment it is ready. Guest’s that would like to freshen up have access to restrooms, changing rooms, and showers – but who wants to wash out that salty hair you earned on the ferry?

    • Do you offer parking?

      Nantucket can be very congested, and we encourage guest’s to leave their cars in America. For those with automobiles all three properties offer limited on-street parking permits available on a first-come-first serve basis. Permits permit on-street parking in the vicinity of each property – anywhere there is not a yellow line. Vehicles with commercial plates are prohibited from overnight parking.

    • Can you use the amenities at all three properties?

      Absolutely, make your rounds, meet the team – this is your Nantucket journey!

    • What's the situation with bicycles?

      With over 35 miles of protected bike paths, Nantucket is the perfect destination to pedal your way through! All three of our properties offer secured bike racks to store your bicycle. For guests interested in renting a bicycle (and helmet), please contact one of the many bike rental shops on the island including:

      Easy Riders – 508-325-2722

      Nantucket Bike Shop – 508-228-1999

      Young’s Cycle Shop – 508-228-1151

      Ask your bike shop to drop off/pick up your bicycle for you!

    • Is breakfast included?

      YES! Our properties have a long history of celebrated breakfast services and we are excited to accept the baton! With a focus on wellness and indulgent treats – we offer you a unique “elevated” continental breakfast experience every morning. We have partnered with Baltimore & DC based micro-roaster Zeke’s Coffee to create a custom blend of both hot and cold brew beans exclusive to The Collection.

    • What about Beach Chairs, Umbrellas, Beach Towels?

      We have all the things – and feel free to take one of our beach bags home with you. Our treat!

    • What's the The Electric Grey Lady?

      The coolest most eco-friendly ride in town – our Electric Grey Lady – is a fun way to arrive at any destination between South Wharf and Steps Beach. The Electric Grey Lady offers drop-off service only.

    • What is your children policy?

      We love well-behaved children and encourage parents to use their best judgement when bringing children to Nantucket. We have cribs, a pack & play, and even a section in our garden for your little one to plant a flower!

    • What is your pet policy?

      We think all good dogs deserve to come to Nantucket! We welcome pets of all sizes with treats and belly rubs. There is a $175 per-stay (not per night) pet-fee. This includes a VIP bed, bowls, and access to our Pet Concierge which can arrange walking services. We kindly ask that pets are not left unattended in the room, in the event your pet causes a guest-disturbance and we can not immediately reach you – an additional $300 pet fee will be added to your folio.

    • What can you do for special occasions?

      Celebrating a special occasion or know a guest that is? We partner with some amazing local retailers that can pick out the perfect item and deliver it directly to the hotel! We’ll place items as requested in the guest’s room with the appropriate accompaniments (wine glasses, ice bucket, wine opener).

      Wine & Spirits – Epernay – 508-228-2755

      Flowers – Flowers on Chestnut – 508-228-6007

      Gift Bag – ACK 41 70 – 774-325-5105