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Accessibility Statement

The Nantucket Resort Collection (sometimes hereinafter referred to as “Hotel”, “we”, “us”, or “our”) welcomes all guests. We are dedicated to providing exceptional service, from reservation to check-out.

Digital Accessibility Compliance Guidelines and Goals

We strive to offer an excellent user experience for visitors using any type of assistive technology to access the website. Our website accessibility standards are based on the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) level A + AA success criteria.

We also follow the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI) guidelines, which are in line with our philosophy of promoting usability for people of all abilities.
In addition, we actively work to maintain, assess and improve the usability and accessibility of our website through engagement of experts and regular testing of our digital accessibility.

Continuous Digital Monitoring

Using mainstream, developer-supported accessibility monitoring tools and assistive technology, our site undergoes real time monitoring and multiple scans per day to detect any accessibility errors that may arise due to the addition of updated content or website code.

Our team of accessibility experts manually investigates each error that may appear and applies an appropriate remedy in order to ensure the site’s functionality is available to the most diverse range of users possible. Data results of scans are recorded in long-term logs so that we are able to access a snapshot of the accessibility score of the website at any given time.

We welcome feedback

If you experience any difficulty accessing or navigating our websites or have any accessibility-related questions or comments, we are listening. Please contact us at info@theverandahouse.com with a description of the issue you encountered and your contact information. You are also welcome to call us at 508-228-0695 for assistance 24 hours a day, 7 days a week.

The Nantucket Resort Collection website may contain material from social media sites such as Facebook and Youtube, which are used to share additional content about our property, facilities and services. We invite you to review accessibility information and guidance directly from Facebook, Youtube, Twitter and Instagram.

Accessible Features and Amenities

The Nantucket Resort Collection properties are compliant with the ADA (Department of Justice ADA Title III Regulation 28 CFR Part 36, 1991). We welcome guests of all abilities. Our property descriptions aim to allow any visitor to make an informed decision on whether the properties are an appropriate choice for their needs.

Property features

Veranda House

Accessible public entrance with elevator to the left.

The registration desk is 42” high. It has an accessible surface and space to hand materials back and forth to guests who use wheelchairs.

Accessible route from the public entrance and rooms to the registration area (via elevator).

Accessible elevator.

Accessible route to the elevator from the public entrance, registration desk and rooms.

Accessible emergency exit.

Accessible public restroom.

Visual and audible alarms for smoke, fire and emergency.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Service animals are welcome at the Veranda House.

Accessible breakfast room on main level.

Accessible Veranda Queen Balcony Room, featuring:
One queen bed
Roll-in shower
Visual smoke, fire and emergency alarm

Accessible route from public entrance and registration area to accessible rooms.

Please note that Standard Rooms may not have accessible features.

Regatta Inn

Accessible entrance is the rear entrance on Lily Street.

Building does not have a registration desk.

Accessible emergency exit is the rear entrance/exit on Lily Street.

Building does not have an accessible public restroom.

Visual and audible alarms for smoke, fire and emergency.

Guest room televisions have closed captioning or closed captioning decoders are provided.

Service animals are welcome at the Regatta Inn.

Accessible breakfast room.

The Regatta Inn offers one partially-accessible room with a queen bed. Please feel free to contact us for more information.

Regatta Queen Room
One queen bed
ADA tub (soaking tub with rails)

Please note that Standard Rooms may not have accessible features.

From a digitally-accessible website to complete descriptions of all onsite amenities and features, we wish to provide a positive experience from start to finish. Please note that this accessibility statement applies to all content on the Nantucket Resort Collection website.

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